Careers


Position: Customer Service Administrator - Apprentice

Job Overview
Reports to: Sales Desk Team Leader
To provide excellent customer service to internal and external Customers alike, handling all queries efficiently and to the satisfied conclusion of our Customers..

Responsibilities and duties (include but not limited to):
  • Handling Customer Returns in a timely manner
  • Customer facing order processing with the Operations team
  • Support in the proactive order book management
  • Aftersales queries, such as POD's, pricing, copies of documents
  • Obtaining Customer feedback and sharing it with Management
  • Assisting with greeting visitors and answering telephones
  • producing daily reports such as Delivery Performance and Arrears reports
  • Issuing Customer feedback forms and collating the data for presentation
  • Assist with digitally filing documentation such as sales orders and production orders
The Person:
  • Desire to learn within a varied and busy customer service position
  • Good oral and written communication skills
  • Great eye for detail
  • Confident telephone manner
  • Confident telephone manner
  • Determined to be Customer focused in every aspect of the role
  • Ability to multi-task and work to deadlines
  • Capability to work independently and prioritise workload, but speak up when guidance is needed
  • Working knowledge of Microsoft packages such as Word, Excel, Outlook
  • Interest in Formula 1, Engineering and/or Manufacturing would be beneficial
  • Ambition to progress within their career

Please forward a CV and covering letter to:

Human Resources, Boneham & Turner Ltd, Oddicroft Industrial Estate, Oddicroft Lane, Sutton in Ashfield, NG17 5FB | or Email: recruitment@boneham.co.uk

Position: Warehouse Operative

Job Overview
Reports to: The Group General Manager
Ensuring the correct picking and packing of items to satisfy customer needs. Despatching items, using the correct carrier methods and supporting the various internal departments in delivering exceptional service to customers.
Good knowledge of customer deliverables and the impact of failure/cost of poor quality.

Responsibilities and duties
  • Correctly pick times as highlighted by the MRP system
  • Pack items in a safe, transportable way - ensuring parts arrive at our customers securely and well presented
  • Locate items within the warehouse correctly to avoid any stock discrepancies
  • Highlight any stock issues identified, be it unsafe storage, mixed parts, incorrect locations or anything else that could cause disruption to customer service
  • Building strong relationships with other departments to ensure excellent customer service is provided
  • Be part of cross functional Improvement Teams, as required by the Business
  • Operate in a safe manner complying with all health, safety and environmental requirements to ensure own safety of others
  • Handle any hazardous materials in an appropriate manner
  • Make recommendations to aid efficiency and add value
  • Other duties assigned
The Person:
  • Ability to offer excellent Customer Service
  • Must have a strong eye for detail and working with many part numbers
  • Conscientious worker, who enjoys being part of a team
  • Experience with MRP Systems
  • Knowledge of SAP is beneficial, but not essential
  • Excellent oral and written communication skills
  • Ability to work to accurately and methodically
  • Ability to multitask and work to deadlines

Please forward a CV and covering letter to:

Human Resources, Boneham & Turner Ltd, Oddicroft Industrial Estate, Oddicroft Lane, Sutton in Ashfield, NG17 5FB | or Email: recruitment@boneham.co.uk

Position: Cylindrical Grinder

We are looking for an enthusiastic person to join the Boneham team.

The ideal candidate will:

  • Have at least 5 years' experience in setting operating grinding machines
  • Support the training of our Apprentices, to achieve a high level of skill
  • Have a good understanding of grinding wheels, fluids and processes
  • Be familiar with working with hardened steel and stainless steel
  • Be able to work repeatedly to .0001" (2.5 μm)
  • Manufacture to engineering drawings, with an ability to work to imperial and metric dimensions
  • Work to ISO and AS9100 processes and procedures
  • Be experienced in using verniers, micrometers
  • Support the training of our Apprentices, to achieve a high level of skill
  • Work to a production plan, whilst considering setting and planning efficiencies
  • Have a keen eye for detail and take great pride in their work
  • Demonstrate a can-do attitude
  • Be open to adopting lean methods
  • Always consider health and safety risks

Working hours are:

  • Monday to Thursday 8am - 4.30pm
    Friday 8am - 1pm

Please forward a CV and covering letter to:

Human Resources, Boneham & Turner Ltd, Oddicroft Industrial Estate, Oddicroft Lane, Sutton in Ashfield, NG17 5FB | or Email: recruitment@boneham.co.uk

  • 25 holidays plus national holidays
  • Life insurance
  • 37/37.5 hour working week
  • Company pension
  • Free PPE
Human Resources, Boneham & Turner Ltd, Oddicroft Industrial Estate, Oddicroft Lane, Sutton in Ashfield, NG17 5FB | or

        Boneham Apprenticeships

        If you are interested in getting into engineering, one of the most rewarding routes is through apprenticeships. Earn whilst you learn, from some of the best local institutions and our skilled work force here at Boneham and Turner Ltd.

        To apply, please send an email or letter telling us why you would like to pursue a career in engineering.

        Human Resources, Boneham & Turner Ltd, Oddicroft Industrial Estate, Oddicroft Lane, Sutton in Ashfield, NG17 5FB | or Email: recruitment@boneham.co.uk